Last Updated: July 01, 2025
Cooks 4 Hope ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://cooks4hope.org (the "Site"), use our services, or interact with us.
By using our Site or services, you consent to the data practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including:
Contact Information: Name, email address, phone number, mailing address
Donation Information: Payment details, donation amounts, billing information
Volunteer Information: Skills, availability, emergency contact information
Communication Data: Messages, inquiries, and correspondence with us
Event Registration: Dietary restrictions, accessibility needs, emergency contacts
SMS Data: Phone numbers for text message communications (when you opt-in)
We automatically collect certain information about your device and usage patterns:
Technical Data: IP address, browser type and version, operating system
Usage Data: Pages visited, time spent on pages, click-through rates
Analytics Data: Information collected through Google Analytics
We collect information through:
Direct Submission: When you fill out forms, make donations, or contact us
Automatic Collection: Through cookies and analytics tools
Third-Party Integration: Through payment processors and email service providers
Event Participation: During community meals, volunteer activities, and fundraising events
We use the collected information to:
Respond to your inquiries and provide support
Process donations and send receipts and acknowledgments
Coordinate volunteer activities and communicate opportunities
Organize and manage community meal events
Send newsletters and updates about our programs
Send SMS notifications and alerts (only with your consent)Improve our website functionality and user experience
Comply with legal obligations and maintain tax-exempt organization records
Protect against fraud and ensure security
We do not sell, rent, or trade your personal information to third parties for any purpose.
We may share your information only in the following circumstances:
Service Providers: With trusted third-party vendors including:
Payment processors for secure donation transactions
Email service providers for newsletters and communications
Google Analytics for website usage analysis
Legal Requirements: When required by law, court order, or governmental authority
Safety and Security: To protect the rights, safety, or property of our organization or others
Social Media: Integration with social media platforms for sharing and engagement
Your Consent: When you have given us explicit permission to share your information
Cookies are small text files stored on your device that help us understand how you use our website.
Essential Cookies: Required for basic website functionality (donations, contact forms)
Analytics Cookies: Google Analytics to understand website performance and user behavior
Functional Cookies: Remember your preferences and improve user experience
You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to donate or use contact forms.
We implement appropriate security measures to protect your personal information, including:
Encryption of sensitive data during transmission
Secure storage systems and access controls
Regular security updates
Staff training on data protection practices
Important: While we take reasonable precautions, no method of transmission over the internet is 100% secure.
We retain your personal information as follows:
Donation Records: 7 years for tax and legal compliance purposes
Contact Information: Until you request removal or opt-out
Volunteer Information: While you remain an active volunteer, plus 2 years
Website Analytics: 26 months (Google Analytics default)
Email Communications: Until you unsubscribe
You have the following rights regarding your personal information:
Request access to the personal information we have about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal record-keeping requirements)
Opt-out of email communications at any time using unsubscribe links
Reply STOP to opt-out of SMS messages
Update your communication preferences by contacting us
To exercise any of these rights, please contact us at [email protected] or (763) 402-9558.
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for significant changes (if we have your email address)
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Cooks 4 Hope
Email: [email protected]
Phone: (763) 402-9558
Address: 3501 Chicago Avenue South, Minneapolis MN 55407
Website: https://cooks4hope.org
For SMS-related inquiries, text HELP to (763) 402-9558.
This Privacy Policy is effective as of the date listed above and governs our collection and use of information from that date forward.